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Customer Care. Our objective at Prep Dish is straightforward:

Customer Care. Our objective at Prep Dish is straightforward:

  1. help save you time & reduce anxiety
  2. guarantee healthier & gluten-free preferences delicious
  3. bring right straight straight back family members dinners
  4. produce happier, healthiest folks!

All while providing customer that is excellent on the way.

Here are some questions that are common customer support division gets. Develop you are helped by them too!

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Just how do I upgrade my account configurations and/or bank card information?

To improve your title, target, current email address, bank card tips, etc., please log in to your bank account. You’ll then click back at my Account and choose the appropriate link.

*Note: you will not be able to update credit card information if you subscribed prior to 1/1/2016. Kindly contact please contact our customer care division for support.

Can I get access to dinner plan archives?

Yearly and Premium clients gain access to a dinner program archive via our client log-in web site. Month-to-month customers get access to the month that is current dinner plans just, and also the selection back back links tend to be changed in the final Friday of every thirty days because of the the following month’s dinner programs. Read about our programs, the following.

Am I able to alter my preparation Dish membership plan?

Positively! To update your registration program, simply spot a brand new purchase on Subscribe web web web page, as well as your account are going to be instantly updated. When you yourself have any concerns or wish to downgrade your registration amount, please contact our customer care division.

Annually and Premium members gain access to a dinner program archive via our consumer log-in site. Month-to-month customers gain access to the month that is current dinner plans just, together with menu links tend to be replaced from the last Friday of every thirty days using the the following month’s dinner programs.

How do you terminate my automated account restoration?

Many thanks for attempting Prep Dish! We wish which you discovered several tricks and tips which will make the evening meal a simple, enjoyable and experience that is healthy. If you want to terminate your prep subscription that is dish kindly follow these tips:

(2) go through the My Account.

(3) mouse mouse mouse Click on “Cancel my Subscription” and directions that are follow truth be told there. The display screen shall invigorate to verify activity and a termination mail are going to be delivered to verify your termination.

You are going to obtain dinner program accessibility through to the final end of your membership period. No billing that is further happen.

**Sending a contact to customer care will not terminate your membership. You need to sign in and stick to the tips above to terminate your auto-renewal. We have been very happy to supply assistance that is further required, but they are struggling to terminate your auto-renewal for your needs.

**Note: you will not be able to follow this method if you subscribed prior to 1/1/2016. Kindly contact our customer support division for support. Enable 48 hours for termination demands is prepared.

What exactly is your termination & reimbursement plan?

Free Tests

In the final end of the test duration, your bank account will auto-renew when it comes to subscription program you selected: month-to-month, Annual, or Premium. In order to prevent auto-renewal costs, kindly terminate your bank account at any time in the test duration by using the cancellation instructions (overhead) . If you forget to terminate and they are charged, kindly tell us within 48 hours of this preliminary auto-renewal charge, and we’ll be thrilled to issue you a reimbursement for the total amount of the cost.

Annually & Premium Auto Renewal Programs

Your annually & Premium membership program addresses a complete one year. From then on, we shall auto-renew your membership from the time of acquisition and soon you terminate. You will be qualified to receive a complete reimbursement for week or two after having a fee is prepared. an require a reimbursement, either through the time of initial buy or after an auto-renewal, are fashioned with our customer care division.

Month-to-month Auto Renewal Programs

Month your Monthly subscription plan covers one. Each month on the date of purchase until you cancel after that, we will auto-renew your subscription. You may be qualified to receive a full refund for 48 hours following a fee is prepared. an obtain a reimbursement, either through the day of preliminary acquisition or after an auto-renewal, may be created using our customer support division.

Specialty Dinner Plans, Present Shopping & Individual Items

Refunds aren’t released for niche dinner programs or individual items because they are emailed for you right after your purchase is received. This can include our Gift buys, Specialty dinner Plans (AIP, 5 Reset, Alkaline), Holiday e-Cookbook, Entertainment & Breakfast Bundles, Nutrition Facts and Separated Recipes week. See our store to find out more. When you have certain concerns, contact our customer care division

Preparation Dish Challenges

Refunds aren’t released for Challenge expenditures because individuals get access to all Challenge materials upon sign-up. Exceptions is supposed to be designed for those who find themselves Premium Prep Dish members in the right time of acquisition. Contact our customer support division for help.

Flash product product product Sales in the event that you bought a month-to-month registration, we try not to issue refunds from the very first month-to-month cost after the dinner programs are gotten. Just see our plan on automobile restoration programs above. In the event that you bought the yearly or advanced programs, you can expect a 50% reimbursement should you believe it is really not a great fit for you personally and also you contact our customer support division within 14 days of the acquisition time. Complete refunds will never be provided. All subscriptions auto-renew in the complete price, $25 for month-to-month, $149 for yearly, and $179 for advanced.

All requirements and statements of policy in the above list are current during the period of book and generally are susceptible to alter with no warning. Prices are susceptible to transform; clients will be notified beforehand.